Shipping policy

Thank you for shopping with CardVers. We are committed to delivering your orders safely and efficiently. Please read this Shipping Policy carefully to understand our shipping procedures, processing times, and delivery expectations.

Order Processing

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • Most in-stock orders are processed within 1–3 business days after payment has been successfully received.

  • During product launches, holidays, promotional events, or periods of high order volume, processing times may be slightly longer.

  • Orders are not shipped until payment has been fully authorized and verified.

Shipping Destinations

CardVers currently ships to customers in many countries worldwide. Shipping availability may vary depending on local carrier services and import regulations.

If we are unable to deliver to your location, we will notify you as soon as possible and issue a full refund if necessary.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

Destination Estimated Delivery Time
United Kingdom 3–6 Business Days
Europe 4–10 Business Days
United States & Canada 5–12 Business Days
Australia & New Zealand 7–15 Business Days
Rest of the World 7–20 Business Days

Please note that these are estimated delivery times only and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Delivery destination

  • Package weight

  • Package dimensions

  • Selected shipping method

Any available free shipping promotions will be clearly displayed on our website during checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information (when available).

Tracking updates are provided by the shipping carrier and may take up to 48 hours to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other government charges imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated.

CardVers is not responsible for delays caused by customs inspections or clearance procedures.

Delivery Delays

While we strive to meet all estimated delivery times, delays may occur due to circumstances beyond our control, including but not limited to:

  • Severe weather conditions

  • Customs inspections

  • Postal carrier delays

  • Transportation disruptions

  • Public holidays

  • High shipping volumes

  • Incorrect shipping information provided by the customer

CardVers is not liable for delays caused by third-party shipping carriers.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided:

  • Delivery may be delayed.

  • Additional shipping charges may apply.

  • Returned packages may require repayment of shipping costs before reshipment.

CardVers is not responsible for orders delivered to incorrectly entered addresses.

Lost Packages

If your tracking information indicates that your package has been lost in transit, please contact us as soon as possible.

We will work with the shipping carrier to investigate the shipment.

Replacement or refund decisions will be made after the carrier completes its investigation.

Damaged Deliveries

If your package arrives damaged:

  1. Take clear photographs of the packaging and damaged item(s).

  2. Contact us within 48 hours of delivery.

  3. Include your order number and photographs when contacting customer support.

We will review the claim and work to resolve the issue promptly.

Split Shipments

If your order contains multiple products, items may be shipped separately depending on inventory availability or warehouse locations.

You will receive separate tracking information for each shipment when applicable.

Refused Deliveries

If a shipment is refused by the customer or returned due to unpaid customs fees or an incorrect address, any applicable shipping costs, return fees, customs charges, or carrier fees may be deducted from any eligible refund.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

CardVers

Email: contact@CardVers.shop

Address:
98 Marcham Road
Bordon, GU35 3XN

Phone:
+1 (479) 345-1674

We appreciate your trust in CardVers and are committed to delivering your collectibles safely and efficiently.